Treating the Toughest Cases of Depression and Brain Illness

Patient Rights and Responsibilities

Patient Rights and Responsibilities 

At The Neuroscience Center we are committed to providing you with the highest quality of care and ensuring your well-being throughout your healthcare journey. Understanding your rights and responsibilities is essential for creating a positive and collaborative healthcare experience. Please review the following information to familiarize yourself with your rights as a patient and the responsibilities you bear in ensuring the success of your treatment. If you have any questions or need clarification, our team is here to assist you. Your comfort, safety, and satisfaction are our top priorities. 

Patient Rights:  

  • To receive considerate, respectful and compassionate care regardless of race, ethnicity, culture, language, beliefs, gender, age, ability, or nationality. 
  • To receive timely and professional medical translation or interpretation services to facilitate effective communication. 
  • To obtain understandable information in one’s preferred language on diagnosis, treatment, prognosis, and costs. 
  • To have personal health information kept confidential according to relevant privacy laws. 
  • To obtain information on travel arrangements, accommodation options, and tourist facilities, as relevant. 
  • To be informed of continuing healthcare requirements following discharge and have arrangements coordinated for follow-up care. 
  • To request special dietary, religious, or cultural accommodations. 
  • To have access to consular services and communication methods, as relevant. 
  • To file a complaint and seek resolution of disputes that may arise during care. 

Patient Responsibilities:  

  • To provide accurate health history and information to healthcare providers to the best of one’s knowledge. 
  • To follow prescribed treatment plans and ask questions to understand them. 
  • To cooperate with healthcare providers and respect cultural differences. 
  • To abide by the policies, procedures, and expectations regarding conduct. 
  • To fulfill financial obligations related to medical care in a timely manner. 
  • To keep scheduled appointments or provide adequate notice of cancellation. 
  • To comply with legal requirements related to medical treatment in the destination country.